Returns and Exchanges Policy
At NorwegianShop24, we offer a 30-day return window to ensure you are completely satisfied with your purchase. Items must be returned in their original, unused condition with all packaging intact to qualify for a full refund.
Initiate Your Return
Log into your account or use our guest portal to request a return authorization and receive your unique tracking number.
Pack Your Items
Securely place the items in their original packaging, ensuring all tags are attached and including a copy of your packing slip.
Ship the Package
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing